Mortgage Live Transfer's Web Collaboration features provide our clients the capability to collaborate with the customers or internally via internet in real time. With the help of this we assist our clients in the area of sales, new revenue-generation opportunities, and to enhance customer satisfaction. Web collaboration features include co-browsing & Web-Page pushing that makes it easier for our agents to serve & guide your customers through the web.
Co-browsing basically allows the agent to view the same web page as the customer and assist them in filling out web-based forms. Page pushing allows the agent to send URL's directly to the customer, giving immediate access to the information that has already been placed on a web page.
They respond immediately to whose-so-ever visits the website and provide visitor support, answer questions and guide the visitors to the information they are seeking on the website. In short, we at Mortgage Live Transfer provide automated customer assistance for your web based enquiries. |
